The Ellery ADU Studio Burbank Guarantee
Every ADU we design, permit, and build in Burbank comes with three things in writing before we touch your property: a fixed price under Haven Standard Clause 1, a documented photo record of every visit, and our 365-Day Done Right Promise. We’re Nadia Ellery and the team at Ellery ADU Studio Burbank, and we’ve delivered on this for 900+ ADUs since 2015. No change orders slipped in at your door. No builder blaming the designer when a wall is out of plumb. One contract, one written price, one studio accountable for the whole job from the first site measure through final inspection with Burbank Building & Safety.
What’s Covered
- Workmanship guarantee. If any finished element of your ADU is not built to the permitted drawings, we make it right under our 365-Day Done Right Promise, and that commitment is in your contract before work starts.
- Parts and materials handling. We specify and coordinate prefab and modular systems from Abodu, Cover, Dvele, Mighty Buildings, Boxabl, Plant Prefab, Tuff Shed, and James Hardie with the same single-contract accountability, so there’s no finger-pointing between supplier and installer if a panel or module arrives out of spec.
- Site cleanup and protection. Your documented photo record shows the condition we found and the condition we leave, visit by visit, not a summary of how it felt to walk through.
- On-time project milestones. We don’t promise phantom completion dates to win the job; we commit to written schedule milestones tied to permit issuance, rough inspection, and final, with photo evidence at each stage so you know where your project stands without calling for a status update.
- Honest, upfront pricing. Under Haven Standard Clause 1, every project is quoted with a written price before any work begins. The words “call for a quote” do not appear anywhere on our site because they don’t appear in our process. The scope is locked at signing under Clause 5 (No Surprises); no door-side upsells, no scope creep.
Our Satisfaction Promise
If something’s not right, here’s what happens. You call (747) 322-4648 and a live person answers, 24 hours a day. No voicemail queue, no callback promise that doesn’t materialize. You describe the issue. We pull your project’s photo record and permit set, identify whether the concern is a deviation from the approved drawings or a finish detail that doesn’t meet our standard, and schedule a return visit with the specific crew or trade responsible. If the finished ADU is not built to the permitted drawings, we make it right. That’s the 365-Day Done Right Promise, and it’s in writing before your project starts, not offered as a goodwill gesture after the fact. We’ve been in Burbank since 2015, and we plan to be here for the next permit cycle and the one after that. The only way that works is if our name means something on your street.
Before
AfterLicensed & Insured Backing
A guarantee is only as solid as the company behind it. Ellery ADU Studio Burbank is licensed and insured, with background-checked, uniformed technicians and crews whose license number appears on every page of our documentation, verified, not just claimed. This matters in Burbank specifically because the city requires state-licensed contractors to pull permits on ADU work, and your certificate of occupancy depends on that license being in good standing when the inspector signs off. Insurance protects your property during construction and covers the trade-specific risks of foundation work, electrical service upgrades, and utility trenching that come with most Burbank ADU projects. The Haven Standard clauses are our promise, but the license and insurance are the structure that lets us keep it.
How Our Guarantee Compares to Typical ADU Contracts
Most Burbank homeowners we meet have already talked to at least one other ADU company before calling us. Here’s what we hear, and what our guarantee does differently.
The split-contract model is common: a designer produces drawings, then a separate builder bids the construction. When the as-built wall doesn’t match the reflected ceiling plan, each party points at the other. Our one-contract design-build model covers ADU Design & Permitting, Garage Conversion ADU, New Detached ADU, Junior ADU & Interior Conversion, and ADU Site Prep & Utilities under the same written price and the same accountability. If the built result doesn’t match the permitted drawings, there’s one phone number and one promise to answer for it.
The “estimate” that balloons into a final invoice 40% higher is another pattern we see. Under Haven Standard Clause 1, the written price you receive before work starts is the price you pay. We itemize the foundation, framing, MEP rough, finishes, and permit fees so you see where the money goes, and we note the conditions that would trigger a legitimate change order (typically only hidden conditions like unsuitable soil or undocumented utility lines, which we discuss at signing, not discover at your expense).
The photo record gap surprises people. Many contractors offer a “walkthrough” or “final punch list.” We deliver a documented photo record on every visit, clients receive evidence of what was found and what was done. When Burbank Building & Safety asks for as-built verification, or when you sell your home and the buyer’s inspector wants to know if that shear wall was actually installed per plan, you have the documentation.
The Haven Standard Clauses That Protect Your Project
Every Ellery ADU Studio Burbank project is governed by The Haven Standard. These aren’t marketing phrases; they’re the operational rules our crews follow on your site.
Clause 1 (Written Price Before Work Starts): Your proposal is a fixed-price contract, not an estimate subject to revision. We price garage conversion ADUs, new detached ADUs, JADUs, and full site prep with utilities as complete packages, drawings through final inspection.
Clause 5 (No Surprises): The scope is locked at signing. If we missed a line item in our takeoff, that’s our cost to absorb, not yours to discover when the drywall’s already up.
Documented Photo Record: Included on every visit. You receive evidence of what was found and what was done, not a summary of how it felt.
365-Day Done Right Promise: If the finished ADU is not built to the permitted drawings, we make it right, in writing, before the project starts.
Frequently Asked Questions
It covers workmanship and compliance with the permitted drawings for one full year after final inspection. If a door doesn’t swing clear, a window leaks, or a wall is out of plumb relative to the approved plans, we return and correct it at no charge. Call (747) 322-4648 for specifics on your project type, estimates are free.
Yes. Our fixed-price proposals for Burbank ADU projects include Burbank Building & Safety plan check fees, permit fees, and the inspection schedule through certificate of occupancy. We don’t break out the city’s fees as a separate surprise line item. Call (747) 322-4648 to schedule your free estimate and see the itemization.
We offer a Free Second Opinion on any written estimate already in hand. Bring us the competitor’s itemized proposal and we’ll review it against current Burbank code requirements, prefab system compatibility with your site, and the completeness of the scope. No obligation. Call (747) 322-4648 to set it up.
A live person answers calls 24/7 at (747) 322-4648. No voicemail queue, no callback promise that doesn’t materialize. For urgent site conditions, you’ll reach someone who can pull your photo record and permit set and dispatch the appropriate crew or trade.
Our technicians and crews are background-checked, uniformed, and their license number appears on every page of your project documentation. We don’t use the rotating-door subcontractor model that leaves homeowners chasing multiple parties when something goes wrong. One contract, one accountable studio.
You receive the final permit set with approved revisions, the complete photo record from every visit, your written 365-Day Done Right Promise, and a written scope confirmation showing what was built against what was proposed. This package is what you’ll need for refinancing, sale, or insurance purposes, and it’s yours without having to request it separately.
Written by Nadia Ellery, Owner at Ellery ADU Studio Burbank, serving Burbank since 2015.